How to Fix No Internal Audio When Screen Recording on Mac

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How to Fix No Internal Audio When Screen Recording on Mac

You hit play on the recording—and only your own voice was there. The other person's voice was gone completely.

Anyone who has screen-recorded an important sales call or meeting on a Mac, then played it back to write notes, knows that sinking feeling. And the confusing part: your microphone was on the whole time, yet the other person's voice still didn't make it.
Here's the reassuring part first: this isn't a settings mistake on your end—it's how macOS is designed to work. Once you understand why, recording the other person's voice from your next meeting onward becomes straightforward. This guide focuses on web meetings and calls, and walks you through the fastest way to capture the other voice today, plus why it went missing in the first place.

The Fastest Way: Record the Other Voice with Free "Qureco"

The fastest way to record the other person's voice (internal audio) is to use Qureco, a free app with built-in internal-audio support. No virtual audio setup required.
  1. Download it from the official site and launch it
  2. Turn on "System Audio" (this is what captures the other person's voice)
  3. Hit record

Your Mac's sound settings stay untouched, so you still hear the meeting as usual. Below, we'll cover why the mic can't capture it and what the other options are.

Qureco

Qureco Screen Recorder

Powerful screen recording app for Mac

Record meetings, let AI handle the notes, just read what arrives in Notion.Try all features free for the first month.

No Setup RequiredNo WatermarkAI Meeting NotesNotion Integration

It's How macOS Works, Not Your Mistake

The other person's voice comes through as "internal audio" (system audio), which is on a separate path from your microphone. macOS doesn't let apps record internal audio by default, so no matter how much you turn the mic on, the other person's voice won't record. It's not a misclicked setting, so don't blame yourself.
If you want the full explanation of why, How to Fix Mac Screen Capture Not Recording System Audio covers the mechanism. Here, we'll skip the theory and focus on getting you recording fast.
If it's not just the other person's voice but completely silent, including your own voice, the cause is something else—the mic being off, OS permissions, or the input device. We break that down in How to Fix No Audio When Screen Recording on Mac (Symptom-by-Symptom Checklist). From here on, we'll focus on the case where only the other person's voice (internal audio) won't record.

The Best Mac Screen Recording Tools That Capture Internal Audio

You don't have to build a virtual audio (BlackHole) setup yourself. If you use a screen recording tool that supports internal audio out of the box, the other person's voice gets recorded in one shot. Here are the top options for Mac, ease of setup included.
AppPriceInternal audioWatermarkEase of setupNotes
QurecoFreeYes (no setup)None◎ Install & toggle onUnlimited length. Just turn on System Audio to capture the other voice
OBS StudioFreeYes (complex setup)None△ Learning curvePopular high-powered tool among streamers
LoomFree+ (limited free tier)Yes (needs a setting)None◯ EasyFree tier caps you at 25 videos / 5 min each, and downloads are paid
CleanShot XPaid (from $29 one-time)YesNone◯ EasyAll-in-one screenshot, recording, and annotation tool for Mac
ScreenFlowPaid ($169 one-time)YesTrial exports watermarked△ Full editing suiteMac-only; recording plus video editing in one
BandicamPaid (limited free tier)YesFree tier limited◯ Fairly easyA long-standing, feature-rich recorder
EaseUS RecExpertsPaid (limited free tier)YesFree tier limited◯ Fairly easyAn easy-to-use, multi-feature recorder
Pricing and free-tier limits can change—check each official site for the latest.

Qureco (Free, No Setup)

The Qureco Screen Recorder recording screen
Qureco official site

A free app that records internal audio without any virtual audio—just turn on System Audio (the other person's voice). Screen recording is unlimited with no watermark, and it doesn't change your Mac's sound settings. If you want the fastest fix for "can't record the other person's voice," this alone is enough.

OBS Studio (Free, High-Powered)

A free, open-source staple popular with streamers. On macOS 13+, it can capture system audio too. That said, the learning curve for scenes and sources is on the higher side—it's best for people who want to stream seriously, not just record.

Bandicam (Feature-Rich, Leans Paid)

A long-standing recorder with rich capture features. The Mac version records system audio + mic without BlackHole. The free tier limits recording time and adds a watermark, so full use means a paid plan.

EaseUS RecExperts (Feature-Rich, Leans Paid)

An easy-to-use, multi-feature recorder that supports internal audio. It also has free-tier limits, so serious use requires a paid plan.

Loom (Free Tier, Built for Sharing)

A popular tool that lets you share a recording instantly via a link. Turn on "Use system audio" in the desktop app and it captures internal audio too. There's no watermark, but the free plan caps you at 25 videos of 5 minutes each, and downloading the files requires a paid plan.

CleanShot X (One-Time Purchase, All-in-One)

A Mac tool that handles screenshots, recording, annotation, and sharing in one place. It can capture the sound playing on your Mac (internal audio). At $29+ one-time it's affordable and watermark-free, but it's a paid app, not free.

ScreenFlow (Mac-Only, Editing Included)

Mac-only software that combines recording with a full video editor. It captures system audio and suits tutorials and course videos. It's a $169 one-time purchase, and trial exports carry a watermark.

Why Qureco Is Still the Pick

There are several options, but for the one goal of "record the other person's voice, free, with no setup, right now," Qureco fits best.
  • Completely free: Screen recording is unlimited with no watermark
  • No setup: No virtual audio or Audio MIDI Setup—just turn on System Audio
  • Doesn't touch your sound settings: It doesn't switch your audio output, so you still hear the meeting normally
  • Toggle mic and the other voice separately: Record only the audio you need

OBS and Loom are free to use, but OBS takes setup to learn and Loom's free tier caps your recording count and length (with paid downloads). CleanShot X, ScreenFlow, Bandicam, and EaseUS all charge for full internal-audio use. Qureco is the one that checks all of "free, no setup, right now." Just download it for free and try recording the other person's voice on your next call.

If you later want to automate note-taking too, there's an option (Pro) to auto-generate AI meeting notes and sync them to Notion. But for simply capturing the other person's voice, the free version is all you need.

Summary: The Other Voice Can't Be Captured by the Mic—Switching Tools Is the Shortcut

The reason the other person's voice doesn't record is that their voice is internal audio, on a separate path from the mic, and macOS doesn't let apps record it by default. Turning the mic on doesn't help—and that's not your operating error.
If you want the other person's voice captured reliably, the fastest route isn't building a virtual audio setup—it's a no-setup app that handles internal audio. Qureco does it free, with unlimited length and no watermark. Just download it and try it on your next call.
Qureco

Qureco Screen Recorder

Powerful screen recording app for Mac

Record meetings, let AI handle the notes, just read what arrives in Notion.Try all features free for the first month.

No Setup RequiredNo WatermarkAI Meeting NotesNotion Integration

About the Author

Shunsuke Inoue

Shunsuke Inoue

CEO, Qurio Inc.

Founder of Qurio, an AI consulting company. Majored in AI at Sophia University and founded the AI research circle "SOMA." As CEO of JPMT Inc., developed "MinPro" (1,300+ users) and business analysis SaaS "Optpath." Established Qurio Inc. in October 2025, focusing on AI and data development consulting. Speaker at the 30th Nikkei Forum "Future of Asia." Committed to promoting technological advancement and creating new value through AI.